Privacy Policy

🔒 

Privacy Policy

 1. Overview

At LeisureVault, we respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and safeguard the information you share with us when shopping online or contacting our team.

2. Who We Are

LeisureVault

Unit 5, St Theodores Way,

Brynmenyn, Bridgend

Email: Contact page

 We act as the data controller for any personal data you share with us.

3. Information We Collect

We collect information to process your orders and provide a smooth shopping experience, including:

  • Name and contact details (address, email, phone)
  • Payment information (processed securely via Shopify, Revolut or PayPal — we never store card details)
  • Order history and delivery preferences
  • Device and usage data (e.g. cookies, browser type, site activity)

4. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates and support requests
  • Improve our website, services, and customer experience
  • Send marketing emails (only if you opt in)
  • Comply with legal or tax obligations

5. Sharing Your Information

We only share your information when necessary to deliver your order or operate our business.

This may include:

  • Shopify (our ecommerce platform)
  • Payment processors (e.g. PayPal, Stripe, Revolut)
  • Courier and delivery partners
  • Email service providers for newsletters (if you subscribe)

 

We never sell or rent your personal data to third parties.

6. Marketing

If you’ve subscribed to our newsletter, we’ll occasionally send you updates and offers. You can unsubscribe anytime using the link in any email or by contacting us directly.

7. Cookies

Our site uses cookies to enhance your browsing experience and analyze website traffic.

You can adjust cookie preferences in your browser settings at any time.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletions
  • Withdraw consent for marketing
  • Request data portability

 

To exercise your rights, contact via our Contact page

9. Data Retention

We keep your data only as long as needed to fulfill your order and meet legal obligations (typically up to 6 years for tax purposes).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

Last updated: October 2025